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GST Invoice Policy

GST Invoice Policy

Last Updated: July 14, 2026

Quick Summary

GST invoices are issued by Balson and Gaige Private Limited.
Customers requiring a GST invoice should provide their GSTIN during checkout.
GST details should be entered accurately before placing the order.
GST details generally cannot be changed after the invoice has been generated.
Eligibility to claim Input Tax Credit (ITC) is determined solely under applicable GST laws.

This GST Invoice Policy explains how Goods and Services Tax (GST) invoices are issued for purchases made through the G3 Collection website.

By placing an order through our website, you agree to this GST Invoice Policy.

Legal Notice

This website is owned and operated by Balson and Gaige Private Limited ("we", "us", "our").

G3 Collection is the customer-facing retail brand through which products are sold online.

Our physical retail stores are operated by G3 Collection LLP, a separate entity under common ownership.

Unless the context requires otherwise, references to "G3 Collection", "we", "our", or "us" in this policy refer to Balson and Gaige Private Limited in its capacity as the operator of this website.

1. GST-Compliant Tax Invoice

Tax invoices for purchases made through this website are issued by Balson and Gaige Private Limited (GSTIN: 27AAOCB5926H1ZC), the entity that owns and operates this website.

We issue GST-compliant tax invoices in accordance with applicable Indian tax laws.

Invoices may be delivered electronically through one or more of the following:

Customer account
Registered email address
Shipment documentation
Other electronic means, where applicable

2. Providing GST Details

Customers requiring a GST invoice should provide their GST registration details during checkout.

The following information should exactly match the records maintained under GST:

GSTIN
Legal Business Name
Billing Address
State
Email Address
Contact Number

Customers are responsible for ensuring that all information provided is accurate and complete.

3. Invoice Generation

GST invoices are generated using the billing information submitted at the time the order is placed.

Once an invoice has been generated, changes to the following may not be possible except where permitted under applicable GST laws:

GSTIN
Legal Business Name
Billing Address
State
Tax treatment

Customers are therefore requested to carefully review all GST details before completing their purchase.

4. Verification of GSTIN

To ensure compliance with applicable tax laws, G3 Collection may verify the GST registration details provided by the customer.

Verification may include publicly available government records or other lawful verification methods.

If additional verification is required, dispatch of the order may be delayed until verification is completed.

5. When a GST Invoice May Not Be Issued

A GST invoice may not be issued where:

GST details were not provided during checkout.
GST details are incomplete or inaccurate.
The GSTIN is invalid, cancelled, suspended, or inactive.
Applicable law does not permit issuance of a GST invoice.
Required verification cannot be completed.

Where a GST invoice cannot be issued, a regular tax invoice or consumer invoice may be issued, where applicable.

6. Incorrect GST Details

If incorrect or incomplete GST details are provided:

The invoice may be issued as a regular consumer invoice.
Corrections may not be possible after invoice generation.
Any modifications will be subject to applicable GST laws and operational feasibility.

Customers are requested to verify all GST information carefully before placing their order.

7. Business Purchases

Customers purchasing products for business use should ensure that all billing information exactly matches their GST registration records.

Failure to provide accurate information may affect the ability to claim Input Tax Credit (ITC).

G3 Collection shall not be responsible for any loss of Input Tax Credit arising from inaccurate or incomplete information provided by the customer.

8. Input Tax Credit (ITC)

Eligibility to claim Input Tax Credit is determined solely under applicable GST laws.

ITC eligibility depends on several factors, including but not limited to:

GST registration status
Nature of purchase
Compliance with GST laws
Government return matching
Other statutory requirements

Issuance of a GST invoice by G3 Collection does not guarantee eligibility to claim Input Tax Credit.

Customers should consult their tax advisor or accountant regarding ITC eligibility.

9. Cancellation, Returns and Refunds

Where an order is cancelled, returned, or refunded, GST adjustments will be made in accordance with applicable GST laws.

Where required, G3 Collection may issue:

Credit Notes
Debit Notes
Revised Tax Documents
Other statutory documents

10. Duplicate Invoices

Customers may request a duplicate copy of their invoice after successful verification of:

Order Number
Registered Email Address
Registered Mobile Number
Billing Information

Duplicate invoices will generally be provided electronically.

11. Bulk and Corporate Orders

Bulk purchases, institutional purchases, corporate orders, and business-to-business (B2B) transactions may require additional verification or documentation before invoice generation.

Customers planning large business purchases are encouraged to contact G3 Collection before placing their order.

12. Changes in Tax Laws

G3 Collection reserves the right to modify invoice formats, tax calculations, billing procedures, and related processes to comply with changes in applicable GST laws, government notifications, judicial decisions, or regulatory requirements.

13. Frequently Asked Questions

Can I add my GST number after placing an order?

Generally, no. GST details should be provided during checkout before the order is placed.

Can I change my GSTIN after the invoice has been generated?

Generally, no. Changes after invoice generation are only possible where permitted under applicable GST laws.

Does receiving a GST invoice guarantee Input Tax Credit?

No. Eligibility for ITC is determined solely under applicable GST laws.

Can I request a duplicate invoice?

Yes. Duplicate invoices may be issued after successful verification of your order details.

Can I use someone else's GSTIN?

No. The GSTIN should belong to the legal entity making the purchase.

14. Contact Us

If you require assistance regarding GST invoices, please contact G3 Collection through the Contact Us page on our website.

To help us assist you more efficiently, please keep the following information ready:

Order Number
Invoice Number (if available)
GSTIN
Registered Email Address
Registered Mobile Number

Our customer support team will be happy to assist you.

Related Policies

Thank you for choosing G3 Collection.

We are committed to issuing GST-compliant tax invoices accurately, transparently, and in accordance with applicable Indian tax laws.